Summary
Overview
Work History
Education
Skills
Healthcare & Volunteer Experience
Timeline
Generic

Madeline Sierra

Summary

Biology graduate with premedical concentration seeking entry-level clinical experience. Proven skills in patient communication and medical terminology, honed through healthcare volunteer work and extensive customer service experience. Adaptable and detail-oriented, committed to enhancing patient-centered care while pursuing ongoing professional development in healthcare.

Overview

8
8
years of professional experience

Work History

Bartender

Lotus
Kansas City, Missouri
02.2026 - Current
  • Managed high-volume customer interactions in fast-paced nightlife environment, ensuring customer satisfaction through professionalism and attention to detail.
  • Resolved conflicts and addressed customer concerns to enhance overall guest experience under pressure.
  • Balanced multiple responsibilities while delivering efficient service and maintaining operational flow to support team effectiveness.

Associate District Manager

ADP
Overland Park, Kansas
06.2025 - 08.2026
  • Managed time-sensitive client accounts, ensuring accuracy and organization to meet deadlines.
  • Handled confidential client information and documentation with strong attention to detail.
  • Coordinated tasks between clients and internal teams to efficiently resolve issues and improve service delivery.
  • Adapted quickly to changing priorities and demonstrated strong problem-solving skills.

Lead Bartender & Server

Walk-On's Bistreaux & Bar
West Monroe, Louisiana
12.2018 - 04.2025
  • Cultivated interpersonal skills through daily interactions with customers, staff, and management in high-volume environment, enhancing customer experience.
  • Maintained composure and efficiency during high-pressure shifts, successfully balancing multiple responsibilities.
  • Trained and supported new employees, contributing to smoother daily team operations.

Education

Bachelor of Science - Biology (Premedical Concentration)

University of Louisiana At Monroe
Monroe, LA
05-2024

Skills

  • Interpersonal communication
  • Team coordination
  • Attention to detail
  • Confidential information handling
  • HIPAA Awareness
  • Medical Terminology

Healthcare & Volunteer Experience

A-HEC of Summer - Student Volunteer | 06/2016

  • Completed training focused on clinical skills, medical terminology, and healthcare operations.
  • Participated in simulation-based activities and interdisciplinary healthcare learning experiences.

Carolina Health Honduras Foundation - Medical Mission Volunteer | 04/2016

  • Assisted healthcare providers with patient intake and clinical workflow in underserved community clinics in Honduras.
  • Supported medical, dental, and opthalmic outreach services during patient care activities.

Timeline

Bartender

Lotus
02.2026 - Current

Associate District Manager

ADP
06.2025 - 08.2026

Lead Bartender & Server

Walk-On's Bistreaux & Bar
12.2018 - 04.2025

Bachelor of Science - Biology (Premedical Concentration)

University of Louisiana At Monroe
Madeline Sierra