Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Madeline Slaughter

Buzzards Bay,MA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Exceptional attention to detail, effective problem-solving, and team collaboration. Successful at handling projects with accuracy and impeccable service performance. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced in effective communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Tavern On The Wharf
Plymouth, MA
11.2022 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Server/Bartender

Stonebridge Bar And Grill
Onset, MA
11.2020 - 10.2022
  • Prepared drinks according to standard recipes.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Provided exceptional service to high volume of daily customers.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Sales Ambassador

Aeropostale
Hyannis, MA
06.2019 - 03.2020
  • Developed relationships with existing customers to encourage repeat business.
  • Created displays of merchandise designed to attract customer attention.
  • Resolved customer complaints quickly and professionally.
  • Performed cashier duties when necessary.

Barista

Dunkin' Donuts
Bourne, MA
03.2017 - 06.2019
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.

Cashier

Market Basket
Sagamore, MA
10.2015 - 03.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

Associate of Arts - Liberal Arts

Cape Cod Community College
West Barnstable, MA
05-2024

Skills

  • Exceptional customer service
  • High-volume dining
  • Strong Work Ethic
  • Sales expertise
  • Positive and professional
  • Effective customer upselling
  • Professional Appearance
  • Food safety understanding

Certification

  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).
  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
  • Allergen Awareness Training Certificate – State-specific programs or ANSI-accredited providers.

Affiliations

  • Hiking
  • Skiing
  • Caretaking
  • Dog Training

References

References available upon request.

Timeline

Server

Tavern On The Wharf
11.2022 - Current

Server/Bartender

Stonebridge Bar And Grill
11.2020 - 10.2022

Sales Ambassador

Aeropostale
06.2019 - 03.2020

Barista

Dunkin' Donuts
03.2017 - 06.2019

Cashier

Market Basket
10.2015 - 03.2017

Associate of Arts - Liberal Arts

Cape Cod Community College

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Madeline Slaughter