MADELINE STROUP
Starbucks
Seattle,WA
1
Language
2
years of professional experience
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Work History
Barista
- Skills learned: I remembered how to make the drinks from my previous job, but I learned how to make the new summer drinks. I also practiced my customer service skills, and learned how to work with others in a fast paced environment.
- June-September 2025
- Prepared handcrafted espresso and brewed beverages following Starbucks recipes and quality standards.
- Operated POS system to process orders, handle cash, and complete accurate transactions.
- Delivered friendly customer service, taking orders and resolving routine guest concerns efficiently.
Barista and Bookseller
2 Years- Skills learned: I worked primarily as a barista, serving Starbucks beverages and bookcase items. Developed customer service skills by transitioning between register, drink preparation, and maintaining cleanliness throughout shifts. I learned the importance of communication and collaboration between coworkers and also the importance of time management, especially while working alone. Balanced 20 hours of work per week with school responsibilities, enhancing time management skills. Enhanced professional presentation to customers while fostering genuine interactions and mutual respect.
- Prepared specialty beverages and food orders following Barnes & Noble café recipes and quality standards.
- Operated POS system to process transactions, handle payments, and support smooth checkout flow.
- Delivered friendly customer service, answered menu questions, and recommended drinks and snacks.
Education
Bachelor of Arts - Journalism & Educational Studies
- Dean’s List
- Graduating in 2028
- GPA: 3.5
- Study Abroad: Antwerp, Amsterdam, & Paris, focusing on Art History (Summer 2026)
Skills
Coffee expertise
Customer engagement
Opening and closing duties
Attention to detail
Time management
Store operations
Adaptive and creative
Active listener
Beverage preparation
Professional demeanor
Accomplishments
- Village Music School Guitar Lessons (2017 - 2024)
- Skills learned: the importance of practice, and the ability to perform on stage
- Choir Leadership Secretary (2022 - 2023), Vice President and Historian (2023 - 2024)
- Skills learned: how to plan and organize events, how to collaborate with others to create the best possible outcome
- Camp Counselor for Outdoor Ed in 2023 (a one-week sleepaway camp for 5th graders)
- Skills learned: how to lead, take care of others, how to keep children calm and organized
- Link Crew Leader mentoring incoming freshmen (2022 - 2024)
- Skills learned: how to welcome people and make them feel comfortable, how to lead ice-breaker activities
- English Tutor (75 hours, 2020 - 2022)
- Skills learned: how to communicate with non-native English speakers by speaking in a more precise way
- Choir (2016- Present)
- Skills learned: performing on stage both solo and as part of a group, teamwork, and creative collaboration
- Key Club Member (2020 - 2024)
- Skills learned: the importance of community service
Languages
French
Limited Working
Interests
Baking: I like to bake cookies
brownies
and cakes regularly
and I have also gone to summer baking camps.
Singing: I like to sing in choir and on my own
and I have also had vocal lessons.
Playing guitar: I’ve had private guitar lessons for seven years and I like to sing and play guitar in my free time.
ADDITIONAL INFORMATION
Technology: I am comfortable using Canvas, Google Slides and Google Docs to organize information and present it clearly.
Timeline
Barista
Starbucks
01.2025 - 01.2025Read More
Barista and Bookseller
Barnes & Noble
01.2023 - 01.2025Read More
University of Washington
Bachelor of Arts from Journalism & Educational Studies
Read More