Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Brandt

Tulsa,OK

Summary

Driven Accounting student who loves working with numbers, assisting customers, and accomplishing tasks efficiently. Highly organized with great time-management skills. A quick learner when it comes to new software, tasks, and roles. Thrives in competitive environments that encourage pushing personal limits.

Overview

5
5
years of professional experience

Work History

Secretary

Optimus Prosthetics
07.2023 - 08.2023
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Shift Leader

Crumbl Cookies
01.2022 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Records Retention Manager

Roberson Law Firm
10.2018 - 08.2022
  • Maintained and organized legal documents and records.
  • Updated records with new information.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Provided excellent customer care by responding to inquiries and requests for information.
  • Provided training to new records clerks to improve knowledge and skills.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Developed efficient filing system to retrieve records quickly.
  • Transferred inactive records to storage to free up space and preserve history.
  • Created and maintained electronic filing system for quick and easy retrieval of records.

Education

Bachelor of Science - Accounting

Oral Roberts University
Tulsa, Oklahoma
05.2025

Skills

  • Interoffice Communications
  • Business Correspondence
  • Time Management
  • Organization
  • Verbal and Written Communication
  • Customer Satisfaction

Timeline

Secretary

Optimus Prosthetics
07.2023 - 08.2023

Shift Leader

Crumbl Cookies
01.2022 - 08.2023

Records Retention Manager

Roberson Law Firm
10.2018 - 08.2022

Bachelor of Science - Accounting

Oral Roberts University

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Madeline Brandt