Madeline Kaye Estipular
Fort Wayne,IN
Summary
Offering caring and empathetic approach with strong desire to learn and grow in healthcare setting. Brings foundational knowledge in patient care principles and demonstrates ability in performing essential tasks such as taking vital signs and assisting with daily living activities. Ready to use and develop skills in communication and patient support in Patient Care Technician role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scheduler/Registrar
Lutheran Health Physicians
07.2024 - 12.2024
- Checked patients in and out of their appointments.
- Collected co-pays and other outstanding balances.
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Patient Care Technician
Parkview Hospital Randallia
10.2021 - 03.2022
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing rounds, charting, and answering calls.
- Documented patient information and care activities in electronic health record.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Education
Associate of Science - Nursing
Jersey College
Fort Wayne, IN07-2027
High School Diploma -
Angola High School
Angola, IN07-2020
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Critical thinking
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Telephone etiquette
- Medical terminology
- Basic life support
- Blood glucose monitoring
- CPR certification
- Adaptable
- Communication
- Quick-learner
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
English
Full Professional
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Timeline
Scheduler/Registrar
Lutheran Health Physicians
07.2024 - 12.2024
Patient Care Technician
Parkview Hospital Randallia
10.2021 - 03.2022
Associate of Science - Nursing
Jersey College
High School Diploma -
Angola High School
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