Madelyn Alsace
Dayton
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Kramers Party Supply
Dayton, OH
05.2023 - Current
- Supported team coordination for daily operations and project management tasks.
- Contributed to maintaining a positive work environment through effective communication.
- Engaged in training sessions to improve skills and knowledge of operational procedures.
- Oversaw compliance with health regulations, maintaining safe and sanitary food preparation areas.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Office Administrative Assistant
DryMaxx Ohio, Inc.
Dayton, OH
03.2021 - 05.2023
- Managed office communications, ensuring timely responses and efficient information flow.
- Coordinated scheduling for meetings, optimizing calendars for multiple stakeholders.
- Maintained organized filing systems, enhancing data retrieval efficiency and accuracy.
- Assisted in preparing reports, contributing to informed decision-making processes.
Shift Manager
Submarine House Bar & Grill
Troy, OH
06.2018 - 03.2021
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored team members on food safety and service standards.
- Implemented efficient workflow processes, reducing wait times during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experiences.
Education
Liberty High School
Bethlehem05-2012
Skills
- Operations management
- Leadership and team building
- Problem resolution
- Efficient multi-tasker
- Inventory control
- Verbal and written communication
- Staff motivation
- Process improvements
Certification
- ServSafe Certified (Management level) - 2024
Timeline
General Manager
Kramers Party Supply
05.2023 - Current
Office Administrative Assistant
DryMaxx Ohio, Inc.
03.2021 - 05.2023
Shift Manager
Submarine House Bar & Grill
06.2018 - 03.2021
Liberty High School