Madelyn Bergersen
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Bergersen Boat Company, showcasing exceptional time management and customer service skills. Expert in data entry and fostering positive workplace relationships, significantly contributing to a streamlined office environment and elevated customer loyalty.
Dedicated Merchandise Associate with experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Office Assistant
Bergersen Boat Company
06.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
Busser
Lake Geneva Country Club
05.2023 - 10.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Retail Merchandise Associate
TJX Companies, TJmaxx
10.2022 - 05.2023
- Collaborated with team members to improve overall store performance and create a pleasant shopping environment.
- Expedited check-out process by maintaining a clean and organized register area, processing transactions accurately.
- Promoted a positive workplace culture, consistently exhibiting professionalism and excellent teamwork skills.
- Contributed to successful seasonal transitions by participating in comprehensive merchandise resets and floor moves.
- Streamlined merchandise flow from stockroom to sales floor, optimizing product placement for maximum visibility.
- Developed positive relationships with customers, fostering loyalty and repeat business through personalized assistance.
- Assisted customers with finding desired products, offering expert advice on purchases and related items.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
High School Diploma -
Faith Christian High School
Williams Bay, WI05.2025
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Professional and mature
- Social media knowledge
Volunteering
I volunteer with the VFW (Veterans of Foreign Wars) to fund for veterans and their club.
Timeline
Busser
Lake Geneva Country Club
05.2023 - 10.2023
Retail Merchandise Associate
TJX Companies, TJmaxx
10.2022 - 05.2023
Office Assistant
Bergersen Boat Company
06.2022 - Current
High School Diploma -
Faith Christian High School