Madelyn Bollman
Havre De Grace,MD
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized hostess with experience in fast paced and fine dining restaurant environments. Effective creator of service structures with thoughtful organization. Efficient facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
4
4
years of professional experience
Work History
Server/ Hostess
Coakleys Pub
06.2020 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Associate of Arts - Elementary Education
Harford Community College
Bel Air, MD06.2026
Skills
- Guest Engagement
- Table Bussing
- Table Setting
- Supply Restocking
- Dining Area Maintenance
- Professional Appearance
Timeline
Server/ Hostess
Coakleys Pub
06.2020 - Current
Associate of Arts - Elementary Education
Harford Community College