Madelyn Butcher
Hampshire,IL
Summary
Hands-on manager with strengths in customer service, staff training, inventory control, and food safety. Known for resolving concerns, supporting daily operations, and keeping teams organized during busy shifts.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Manager
Milk House Ice Cream
Pingree Grove, IL
08.2024 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed daily ice cream shop operations and team coverage.
- Trained staff on customer service and store procedures to enhance customer experience.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer concerns and supported smooth front counter service.
- Monitored inventory levels for ice cream, toppings, and store supplies.
- Enforced food safety standards and sanitation routines to ensure compliance and maintain a safe environment.
- Coached and mentored team members to improve job performance and foster a positive work culture.
Inclusion Aide
Huntley Park District
Huntley, IL
05.2024 - Current
- Facilitated inclusive recreation activities for park district participants with disabilities, promoting engagement and participation.
- Customized activities to align with individual needs and participation levels, ensuring all participants could engage effectively.
- Conducted social skills groups, fostering improved interactions among participants and enhancing their social development.
- Monitored participant safety during camps, classes, and community events.
- Created positive relationships with parents and guardians to discuss their children's educational needs and progress.
Education
University of Illinois At Urbana-Champaign
Champaign, IL05-2030
High School Diploma -
Hampshire High School
Illinois05-2026
Skills
- Operational management
- Inventory control
- Food safety
- Team management
- Staff training
- Customer service
- Conflict resolution
Certification
- Food Safety Manager
- Food Handlers Certificate
- Allergens Certificate
Timeline
Manager
Milk House Ice Cream
08.2024 - Current
Inclusion Aide
Huntley Park District
05.2024 - Current
University of Illinois At Urbana-Champaign
High School Diploma -
Hampshire High School