Summary
Overview
Work History
Education
Skills
Timeline
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Madelyn Fryar

Soda Springs,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Grocery Manager

Natural Grocers
Bountiful, Utah
07.2024 - Current
  • Monitored inventory levels and stock shelves with new merchandise.
  • Implemented new methods for reducing shrinkage and increasing profitability.
  • Resolved customer complaints in a courteous and professional manner.
  • Assisted customers with product selection when needed or requested.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.

Grocery/ Dairy/ Frozen/ Bulk Assistant

Natural Grocers
Bountiful
02.2024 - 07.2024
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Adhered to company policies regarding health code regulations while preparing food items or stocking shelves.
  • Provided excellent customer service by addressing customer inquiries quickly and professionally.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Placing and editing orders to ensure enough stock on hand

Cashier

Natural Grocers
Bountiful
09.2023 - 02.2024
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Catering Manager

Cafe Zupas
Bountiful, UT
12.2020 - 07.2023
  • Managed inventory levels of food supplies required for upcoming catered events.
  • Coordinated delivery times with clients and ensured that all items ordered arrived on time.
  • Resolved customer complaints promptly and professionally while maintaining good relations with clients.
  • Developed strategies to maximize customer satisfaction and increase sales in catering services.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Grew sales of catering services through maintaining good relationships with clients and surpassing expectations

Shift Leader

Cafe Zupas
Bountiful, UT
12.2017 - 12.2020
  • Assisted in training new employees on shift operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.

Education

High School Diploma -

Bountiful High School
Bountiful, UT
06-2018

Skills

  • Workflow Planning
  • Customer service and assistance
  • Inventory merchandising
  • Training and mentoring
  • Ordering of products
  • Merchandising Strategies
  • Verbal and written communication
  • Time management
  • Strong punctuality

Timeline

Grocery Manager

Natural Grocers
07.2024 - Current

Grocery/ Dairy/ Frozen/ Bulk Assistant

Natural Grocers
02.2024 - 07.2024

Cashier

Natural Grocers
09.2023 - 02.2024

Catering Manager

Cafe Zupas
12.2020 - 07.2023

Shift Leader

Cafe Zupas
12.2017 - 12.2020

High School Diploma -

Bountiful High School

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Madelyn Fryar