Madelyn Gruber
Neenah
Summary
Adaptable and organized individual with extensive experience in customer service roles. Known for strong communication and problem-solving abilities, ready to enhance client experiences and contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Receptionist
Radiance Spa
Neenah
10.2024 - Current
- Managed incoming calls and assisted customers with resolving questions.
- Arranged appointments to accommodate customer and employee schedules.
- Provided exceptional customer service, addressing client questions or concerns effectively.
- Maintained a clean and organized reception area for positive first impressions.
Beauty Advisor
Sephora In Kohls
Neenah
08.2023 - 10.2024
- Assisted customers in selecting beauty products and provided personalized recommendations.
- Maintained product displays and ensured merchandise was well-stocked and organized.
- Handled customer inquiries and resolved issues with professionalism and care.
- Managed inventory levels and performed regular stock checks for accuracy.
Youth Tennis Instructor
Neenah Parks & Rec
Neenah
06.2023 - 08.2023
- Designed engaging tennis lesson plans for diverse youth skill levels.
- Demonstrated proper techniques and strategies during on-court training sessions.
- Organized and led group drills to enhance teamwork and communication skills.
- Maintained a safe and supportive training environment for all participants.
Deli Clerk
Festival Foods
Neenah
11.2021 - 05.2023
- Ensured cleanliness and organization of deli display cases and work areas.
- Assisted customers with product selections and provided knowledgeable recommendations.
- Followed food safety guidelines to ensure product quality and freshness.
- Greeted customers in a friendly and professional manner.
Education
High School Diploma -
Neenah High School
Neenah, WI05-2025
Skills
- Customer service
- Appointment scheduling
- Communication skills
- Phone etiquette
- Organizational skills
- Team building
Timeline
Receptionist
Radiance Spa
10.2024 - Current
Beauty Advisor
Sephora In Kohls
08.2023 - 10.2024
Youth Tennis Instructor
Neenah Parks & Rec
06.2023 - 08.2023
Deli Clerk
Festival Foods
11.2021 - 05.2023
High School Diploma -
Neenah High School