Accomplished Store Manager and Produce Supervisor at Buy 4 Less, adept in inventory management and personnel development. Leveraged vendor relationships to negotiate better prices, enhancing store operations and customer satisfaction. Excelled in team leadership, achieving significant improvements in employee performance and operational efficiency. Demonstrated proficiency in promotional planning and customer service, contributing to sustained sales growth.
Hi, I’m
Madelyn Joachim
Lodi,CA
Summary
Overview
8
years of professional experience
1
Certification
Work History
Buy 4 LessLodi, CA
Store Manager
10.2016 - 12.2024
Job overview
- Performed regular price checks to ensure competitive pricing.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed relationships with suppliers to negotiate better prices.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Planned special promotions or discounts based on market trends.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Buy 4 LessLodi, CA
Produce Supervisor
10.2016 - 12.2024
Job overview
- Participated in recruitment process by conducting interviews and assessing candidates' qualifications.
- Ensured compliance with food safety regulations and quality standards.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
- Maintained accurate records for all transactions related to purchasing, receiving, stocking, pricing and selling of products.
- Created shift schedules based on projected customer traffic patterns.
- Developed strategies for efficient inventory management and ordering of fresh produce.
- Monitored stock levels and adjusted orders accordingly to ensure sufficient supply.
- Established guidelines for proper storage and rotation of products in accordance with company policy.
- Conducted daily inspections of the produce section to identify any issues or discrepancies.
- Collaborated with vendors to negotiate prices and secure new sources of supply.
- Coordinated restocking activities to maintain optimal product availability.
- Enforced safety regulations within the department while ensuring a clean working environment.
- Resolved discrepancies between invoices and receipts against actual products received.
- Assisted customers with product selection, inquiries, and complaints in a courteous manner.
- Analyzed sales trends and developed promotional plans to increase sales volume.
- Identified opportunities for cost savings through improved purchasing practices.
- Performed regular audits of shelves and coolers to verify accuracy of pricing labels and expiration dates.
- Provided feedback on customer service standards to employees as needed.
Education
Tokay High SchoolLodi, CA
High School Diploma
08-1980
University Overview
Skills
- Hourly shift management
- Store operations oversight
- Promotional planning
- Personnel development
- Accurate cash handling
- Inventory management
- Relationship building and management
- Policies and procedures
- Team leadership and coaching
- Opening and closing procedures
- Delegating work
- Vendor management
- Employee scheduling
- Training and mentoring
- Shift checklists
- Accurate money handling
- Security system monitoring
- Multitasking and organization
- Customer response
Certification
fork lift certified, professional alcohol sellers, and handlers certified, sexual harassment / abuse certified, wic training and certification
References
References
References available upon request.Timeline
Store Manager
Buy 4 Less
10.2016 - 12.2024
Produce Supervisor
Buy 4 Less
10.2016 - 12.2024
Tokay High School
High School Diploma
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