Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Madelyn Lewis

Charlotte,NC

Summary

Hardworking bartender with exceptional communication and mixology skills. Keeps work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons, and at managing multiple priorities with a positive attitude. Friendly, open and committed to building customer base by providing a positive service experience.

Overview

8
8
years of professional experience

Work History

Bartender

Midwood Smokehouse
05.2017 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.


House Cleaner

A Better Day Cleaning & Concierge
01.2019 - 06.2019
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

Cashier

YAFO Kitchen
06.2016 - 03.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Arts - Communication Studies

University of North Carolina At Charlotte
Charlotte, NC
05.2026

High School Diploma -

South Mecklenburg High School
Charlotte, NC
06.2017

Skills

  • Menu Memorization
  • Suggestive Selling
  • Clear and Effective Communication
  • Highly Reliable
  • Customer Service
  • Engaging Personality
  • Service-Oriented Mindset
  • Complex Problem-Solving

Additional Information

References available upon request.

Timeline

House Cleaner

A Better Day Cleaning & Concierge
01.2019 - 06.2019

Bartender

Midwood Smokehouse
05.2017 - Current

Cashier

YAFO Kitchen
06.2016 - 03.2017

Bachelor of Arts - Communication Studies

University of North Carolina At Charlotte

High School Diploma -

South Mecklenburg High School

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Madelyn Lewis