Madelyn Mann
Bonney Lake,WA
Summary
I am a student at Washington State University and a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Post And Pour
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Dining Hall Employee
Washington State University
01.2024 - 05.2024
- Established a positive work environment by actively communicating with team members and contributing to a strong sense of camaraderie among staff.
- Resolved customer concerns promptly and professionally, demonstrating strong problem-solving skills.
- Trained new employees on proper procedures, fostering a positive work culture focused on collaboration and continuous improvement.
- Improved overall efficiency by implementing streamlined processes for meal prep and service tasks.
- Adhered to strict health and safety guidelines, ensuring a safe and sanitary work environment for all staff members.
Barista
Cafe d'arte
08.2021 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Graphic Design
Next Step Realty
09.2022 - 12.2022
- Developed creative visuals for promotional materials using graphic design software, resulting in increased brand recognition.
- Coordinated closely with graphic design teams to create visually appealing graphics that complemented written material and enhanced user experience.
- Created compelling visual assets using graphic design software, enhancing brand image across all platforms and strengthening brand identity overall.
Education
Bachelor of Arts - Psychology
Washington State University
Pullman, WA05.2027
High School Diploma -
Bonney Lake High School
Bonney Lake, WA06.2023
Skills
- Friendly, Positive Attitude
- Leadership
- Customer Service
- Conflict Resolution
- Organization
- Dependable and Responsible
- Problem-Solving
- Friendly and outgoing
References
Kendra Beers
360-770-6187
Becca Pitts
253-678-7089
beccapitts14@gmail.com
Timeline
Barista
Post And Pour
05.2024 - Current
Dining Hall Employee
Washington State University
01.2024 - 05.2024
Graphic Design
Next Step Realty
09.2022 - 12.2022
Barista
Cafe d'arte
08.2021 - 08.2023
Bachelor of Arts - Psychology
Washington State University
High School Diploma -
Bonney Lake High School