Madelyn Mcvannan
Dacula,GA
Summary
Driven Leasing Agent known for productive and efficient task completion. Excel in communication, negotiation, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Birge and Held
Duluth, GA
06.2023 - Current
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Used conflict resolution skills to quickly resolve issues among residents.
- Resolved tenant complaints promptly and professionally.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Managed multiple projects simultaneously while meeting deadlines.
- Developed marketing strategies to attract new tenants.
- Escalated critical issues to property manager to deliver immediate resolution.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Inspected vacant units and ensured they were ready for showings.
- Encouraged prospective tenants to fill out applications after property tours.
- Participated in community events related to leasing activities or tenant relations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Social Media Manager
Merak x Media
Dacula, GA
01.2021 - 06.2023
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Implemented SEO best practices in social media content to improve visibility and drive website traffic.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
- Assisted in developing strategies for increasing followership and engagement rates.
- Reviewed analytics data regularly to identify areas of improvement in our campaigns.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Developed and implemented a comprehensive social media strategy to increase brand awareness and engagement.
- Stayed abreast of changes in social media policies, tools, and algorithms to adapt strategies accordingly.
- Developed and maintained the company's corporate image and identity using logos and signage.
- Managed daily content creation and curation for Facebook, Twitter, Instagram, and LinkedIn, aligning with brand voice and marketing goals.
ClickList Associate
Kroger
Duluth, GA
01.2021 - 05.2022
- Utilized scanning equipment to accurately enter item codes into the system for tracking purposes.
- Greeted customers upon arrival and assisted with their ClickList orders.
- Printed accurate labels and applied them to boxes, crates, and containers before shipment.
- Processed online orders by retrieving items from the storage area and packing them into bags according to the grocery list.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Identified the needs of customers promptly and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GED -
Gwinnett Georgia College
1000 University Center Ln, Lawrenceville, GA 05-2019
Skills
- Property tours and inspections
- Property amenities
- Lease oversight
- Business processes and procedures
- Local market conditions
- Fair housing policies
- CRM software
- Event planning
Affiliations
- I am very passionate when it comes to reading, and I always have a new book to rave about
- I am a gym-goer, I love to lift weights, and I have been doing so for the past 6 to 7 years
- I love a creative outlet so drawing is also something I enjoy greatly in my free time
References
References available upon request.
Timeline
Leasing Agent
Birge and Held
06.2023 - Current
Social Media Manager
Merak x Media
01.2021 - 06.2023
ClickList Associate
Kroger
01.2021 - 05.2022
GED -
Gwinnett Georgia College
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