Keagan Younkin
Scottsdale,AZ
Summary
Passionate and driven professional with a strong interest in the golf industry, bringing a blend of customer service, operations, and team collaboration experience. Known for a deep understanding of the game, and a commitment to creating exceptional experiences for players and guests. Eager to contribute to a dynamic golf-focused organization where I can grow professionally and support the game's continued growth. Highly adaptable, enthusiastic, and ready to bring a strong work ethic to the team.
Overview
5
5
years of professional experience
Work History
Real Estate Aquisition Specialist
KY Realty LLC
Saint Petersburg, FL
02.2023 - 10.2024
- Sourced properties that are in need of renovation or repair at deeply discounted prices.
- Conducted property viewings and showings for potential buyers.
- Collaborated closely with real estate agents to secure ideal properties for clients quickly and efficiently.
- Mitigated risks associated with complex real estate transactions through careful planning, and proactive problem-solving strategies.
- Established strong relationships with key stakeholders through diligent communication, and fostering trust between all parties involved.
Outside Golf Operations
Quail Creek Country Club
Naples, FL
04.2022 - 12.2023
- Ensured golfer satisfaction by providing excellent customer service and promptly addressing concerns or inquiries.
- Maintained golf cart fleet with regular upkeep to cleanliness and overall functionality
- Assisted guests with equipment selection while ensuring proper fitting for an enjoyable experience on the course.
- Facilitated smooth tournament organization through coordinating tee times, scorecards, and leaderboard updates.
Outside Services
Bonita Bay Club
Bonita Springs, FL
01.2021 - 02.2022
- Assisted in coordinating golf tournaments, ensuring seamless event execution and participant satisfaction.
- Supported pro shop operations by assisting customers with merchandise inquiries and purchases.
- Managed inventory control systems efficiently to prevent shortages or overstocking of golf carts and other equipment.
- Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
Golf Pro Shop Assistant
Pinnacle Golf Club
Grove City, OH
01.2020 - 10.2020
- Increased membership retention through exceptional customer service and timely resolution of member concerns.
- Boosted pro shop sales by implementing effective merchandising strategies and offering expert product recommendations.
- Maintained accurate inventory records for golf carts, rental clubs, range balls, and other essential resources.
- Organized successful golf tournaments by coordinating with event sponsors, vendors, and participants.
Education
Bachelor of Science - Business Finance
Franklin University
Columbus, OH01-2023
High School Diploma -
St Charles Preparatory School
Columbus, OH05-2018
Some College (No Degree) - Business Management
Bowling Green State University
Bowling Green, OHSkills
- Reliable and accountable
- Cross-functional teamwork
- Proficient in organizational techniques
- Strong verbal and written communication
- Experience in delivering high-quality customer service
- Advanced skills in Microsoft 365 tools
Timeline
Real Estate Aquisition Specialist
KY Realty LLC
02.2023 - 10.2024
Outside Golf Operations
Quail Creek Country Club
04.2022 - 12.2023
Outside Services
Bonita Bay Club
01.2021 - 02.2022
Golf Pro Shop Assistant
Pinnacle Golf Club
01.2020 - 10.2020
Bachelor of Science - Business Finance
Franklin University
High School Diploma -
St Charles Preparatory School
Some College (No Degree) - Business Management
Bowling Green State University