Teana Jackson
Buford,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Aquisition Analyst/ Real Estate Agent
Rasmus Real Estate Group
06.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Updated property accounts in salesforce daily
- Communicated with clients to understand property needs and preferences in order to maintain connections with clients to encourage repeat business and referrals
- Assisted two different investor portfolios in finding over 300+ rental properties that met their specific requirements
Customer Service Representative
Home Depot
06.2020 - 05.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Contributed to team efforts by accomplishing results as needed
- Recorded and updated customers accounts via CRM daily
Front Desk Receptionist
Pigtails & Crewcuts
03.2018 - 05.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
BBA - Business Management
Georgia Southwestern State University
Americus, GA12.2020
High School Diploma -
Wheeler High School
Marietta, GA05.2015
Skills
- Process Improvements
- Analytical Thinking
- Information Gathering
- Multiple Priorities Management
- Efficient in Microsoft Suite, SalesForce, and CRM
- Customer Service
- Critical thinking
- Detail oriented
Accomplishments
Helped Increase investor portfolios for American Homes 4 Rent and BLVD SFR
Timeline
Aquisition Analyst/ Real Estate Agent
Rasmus Real Estate Group
06.2022 - Current
Customer Service Representative
Home Depot
06.2020 - 05.2022
Front Desk Receptionist
Pigtails & Crewcuts
03.2018 - 05.2020
BBA - Business Management
Georgia Southwestern State University
High School Diploma -
Wheeler High School
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