Madelyn Petrone
Blue Bell,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Hostess
The Watering Hull
06.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server/Hostess
Marabellas
06.2020 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Cashier
Peace Love & Little Donuts
06.2019 - 09.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Integrated Strategic Communication
University of Kentucky
Lexington, KY05.2027
Skills
- Customer Service
- Effective Multitasking
- Patience
- Phone Etiquette
- Interactive communication skills
Timeline
Hostess
The Watering Hull
06.2022 - 08.2022
Server/Hostess
Marabellas
06.2020 - 09.2021
Customer Service Cashier
Peace Love & Little Donuts
06.2019 - 09.2019
Integrated Strategic Communication
University of Kentucky
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