Madelyn Rice
Corona,CA
Summary
An organized and motivated job seeker with a history of meeting company needs. Skilled in working under pressure, adapting to new situations and challenges, quickly mastering new skills while maintaining a clean and organized workspace.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Arthritis Associates
San Antonio, TX
12.2023 - 05.2024
- Answered incoming calls, responding to inquiries from patients and other medical offices, ordered and maintained supply inventory for medical office.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
Lead Passenger Service Agent
G2 Secure Staff
San Antonio, TX
07.2022 - 04.2024
- Coached staff on strategies to enhance performance and improve customer relations while overseeing employee work schedules and delegating daily assignments
- Managed gate, ramp and cabin services for each flight.
- Boarded passengers, printed the necessary paperwork for the crew, closed aircraft doors pulled jet bridge to prepare for departure.
- Assisted passengers with reservations, luggage, tickets, cancellations and rebooking flights as needed.
In-Home Nanny
Maggie Gongora
San Antonio, TX
02.2022 - 09.2022
- Transported children to school, appointments, extracurricular activities, and outings.
- Maintained cleanliness and organization of children's living spaces and play areas.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
Hostess/To-Go Server
54th Street Restaurant & Drafthouse
San Antonio, TX
05.2020 - 04.2021
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Provided customers with accurate wait times, monitored waiting list, assisted servers in seating guests by escorting them to their tables.
- Packaged and bagged cooked food and prepared items while maintaining safe food handling practices to prevent germ spread.
Education
High School Diploma -
Floresville High School
Floresville, TX05-2020
Skills
- Task Prioritization
- Multitasking and Organization
- Time management
- Customer Service
- Payment Collection
- Microsoft Office
- Front Desk Operations
- Appointment Scheduling
- Guest Relations
- Team Leadership
References
- JR Garcia (310)-248-0795
- Veronica De La Garza (361)-389-6472
- Dailyn Vega (210)-318-9806
Timeline
Medical Receptionist
Arthritis Associates
12.2023 - 05.2024
Lead Passenger Service Agent
G2 Secure Staff
07.2022 - 04.2024
In-Home Nanny
Maggie Gongora
02.2022 - 09.2022
Hostess/To-Go Server
54th Street Restaurant & Drafthouse
05.2020 - 04.2021
High School Diploma -
Floresville High School
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