Lubia Giselle Cedillo
Houston
Summary
Dedicated Medical Receptionist with strong customer service skills. Proficient in appointment scheduling, medical records management, and effective communication, ensuring a seamless experience for patients and healthcare providers.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Capitol Medical Management Group , LLP
Houston
12.2023 - Current
- Provided clerical support to medical staff, enhancing office workflow efficiency.
- Collected and verified patient insurance information to maintain accurate records.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Responded to inquiries from patients and medical offices via incoming calls.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Prepared charts for new patients, confirming completion of necessary forms.
- Entered insurance, demographics and health history into patient database.
Education
High School Diploma -
Yes Prep East End
Houston, TXHouston Community College
Houston, TXSkills
- Customer service
- Appointment scheduling
- Medical records management
- Insurance verification
- Effective communication
- Problem solving
- Time management
- Outpatient care
- Task prioritization
- Confidentiality
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Receptionist
Capitol Medical Management Group , LLP
12.2023 - Current
High School Diploma -
Yes Prep East End
Houston Community College