Madelyn Subia
Arlington,TX
Summary
Result oriented account manager and waitress supervisor recognized for exceptional multitasking and customer service skills. Focused on enhancing client relationships and achieving high satisfaction scores. Ready to leverage expertise to drive organizational success.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Waitress Supervisor
El Zarape Restaurant
Yuba City, CA
07.2025 - Current
- Trained new staff on menu offerings and service protocols to maintain standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Account Manager - B2B Business Development
Uniting Insurance Solutions
San Diego, CA
06.2024 - 01.2026
- Oversaw strategic management initiatives to enhance operational/retention efficiency.
- Reviewed and analyzed insurance policy terms to optimize coverage and minimize liabilities.
- Delivered exceptional service by addressing customer needs promptly. Boosted customer loyalty by implementing feedback-driven improvements.
- Achieved successful agreements by leveraging negotiation skills to address stakeholder needs. Realized enhanced contract terms through strategic negotiation techniques that met organizational objectives.
- Supported teams in utilizing CRM software and Microsoft Office tools effectively. Assisted in managing customer relationships using CRM software and Microsoft Office applications. Facilitated team operations through proficient use of CRM software and Microsoft Office.
Education
Associate of Science - Natural Sciences
Yuba College
Yuba City, CA12-2026
Associate of Science - Biology
Yuba College
Marysville, CA12-2026
Skills
- Task delegation
- Conflict resolution
- Contract negotiation
- Cash handling
- Customer service
- Goals and performance
- Client relationship management
Certification
CHAA - Certified Healthcare Access Associate
Timeline
Waitress Supervisor
El Zarape Restaurant
07.2025 - Current
Account Manager - B2B Business Development
Uniting Insurance Solutions
06.2024 - 01.2026
Associate of Science - Natural Sciences
Yuba College
Associate of Science - Biology
Yuba College