Madelyne Meehan
Coweta
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Advanced Family Eye Care
01.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Helped patient's adjust frames and lenses when needed.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Currently a few months away from taking my CPO Certification test.
Sod Installer/Sales Manager
Sod By Bryce LLC
08.2015 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Cashier/Customer Service
Sanders Nursery And Distribution Center
12.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Licensed Insurance Agent
Farmers Insurance Group
04.2021 - 11.2021
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Filing Clerk
Wagoner County Clerk's Office
12.2017 - 01.2018
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
- This was a Christmas Break Job while I was still in High School.
Education
High School Diploma -
Coweta High School
Coweta, OK05.2019
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Office Administration
- HIPAA Compliance
- Insurance Verification
- Payment Collection
- Organizing Skills
- Sales
- Communication Skills
- Problem Solving
- Time Managment
- Teamwork
Timeline
Medical Receptionist
Advanced Family Eye Care
01.2024 - Current
Cashier/Customer Service
Sanders Nursery And Distribution Center
12.2021 - 12.2022
Licensed Insurance Agent
Farmers Insurance Group
04.2021 - 11.2021
Filing Clerk
Wagoner County Clerk's Office
12.2017 - 01.2018
Sod Installer/Sales Manager
Sod By Bryce LLC
08.2015 - Current
High School Diploma -
Coweta High School
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