Madelynn Burdick
Grandville
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
The Social House
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Server
The Score Restaurant & Sports Bar
05.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
TGI Fridays
11.2021 - 04.2024
- Take food and drink orders from customers accurately and with a positive attitude
- Engage with customers in a friendly manner
- Knowledge of the menu, with the ability to make suggestions
- Ensure tables are enjoying their meals and take action to correct any problems
- Collect payments from tables
- Prepare checks that itemize and total meal costs and sales taxes.
Sales Associate
Marshalls
08.2019 - 08.2021
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers to merchandise within the store
- Increasing in-store sales
- Maintaining an orderly appearance throughout the sales floor
- Experience in shrink departments.
Education
High School Diploma -
Grandville High School
Grandville, MI01.2022
Skills
- Customer service
- POS
- Communication skills
- Food safety
- Conflict resolution
- High-volume dining
- Hospitality service expertise
Timeline
Server
The Social House
05.2024 - Current
Server
The Score Restaurant & Sports Bar
05.2023 - 10.2023
Server
TGI Fridays
11.2021 - 04.2024
Sales Associate
Marshalls
08.2019 - 08.2021
High School Diploma -
Grandville High School
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