Madelynn James
Leander,TX
Summary
Driven professional with a proven track record in animal care and customer service, exemplified during tenure at Petsmart. Skilled in animal handling and fostering client relationships, leading to increased repeat business. Demonstrates exceptional teamwork, communication, and problem-solving abilities, contributing to enhanced customer satisfaction and business growth.
Overview
3
3
years of professional experience
Work History
Pet Care Specialist
Petsmart
1335 E Whitestone Blvd, Cedar Park, TX 78613
08.2023 - Current
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
- Interacted with pet parents on a daily basis.
- Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.
- Reduced pet anxiety during owner absences with consistent routines and comforting interactions.
- Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
Sales Associate
Tilly's
5001 183A Frontage Rd, Cedar Park, TX 78613
06.2021 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to ensure needs were met and encourage repeat business.
Education
High School Diploma -
Jennings High School
Jennings, LA05.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
Timeline
Pet Care Specialist
Petsmart
08.2023 - Current
Sales Associate
Tilly's
06.2021 - 07.2021
High School Diploma -
Jennings High School