Madelynn Stroup
Cumberland ,RI
Summary
Accomplished Lead Key Holder at Perfume Outlet, adept in enhancing sales through strategic planning and exceptional customer service. Skilled in problem-solving and adaptability, successfully turning challenges into opportunities. Demonstrated expertise in health communication and policy analysis, ensuring a positive and efficient work environment.
Overview
6
6
years of professional experience
Work History
Lead Key Holder
Perfume Outlet
02.2023 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Key Holder
Jersey Mike's Subs
09.2022 - 02.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Sandwich Artist
SUBWAY®Restaurants
03.2019 - 09.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor in Public Health - Public Health Education And Health Promotion
University of Rhode Island
Kingston, RI05-2025
Skills
- Policy analysis
- Research expertise
- Policy investigations
- Infectious disease control
- Health communication
- Problem-solving abilities
- Prevention strategies
- Health Promotion
- Data Collection
- Strategic Planning
- Time management abilities
- Adaptability
Timeline
Lead Key Holder
Perfume Outlet
02.2023 - Current
Key Holder
Jersey Mike's Subs
09.2022 - 02.2024
Sandwich Artist
SUBWAY®Restaurants
03.2019 - 09.2022
Bachelor in Public Health - Public Health Education And Health Promotion
University of Rhode Island
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