Maderson Dominique
Computer Technician
Fort Lauderdale ,FL
Summary
With a proven track record at Wholesale Computers and Technology, I excel in hardware and software installation, troubleshooting, and providing exceptional customer service. My expertise includes enhancing system compatibility and workflow, alongside a commitment to safety and efficiency as demonstrated in diverse roles. Achieved high customer satisfaction ratings, underscoring my technical and interpersonal skills.
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Computer Technician
Wholesale Computers and Technology
Fort Lauderdale, Florida
09.2024 - Current
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Rideshare Driver
Uber
Fort Lauderdale, Florida
12.2023 - 07.2024
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Apprentice Electrician
IBEW LU 728
Fort Lauderdale, FL
06.2022 - 12.2023
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
Education
High School Diploma -
Boyd Anderson High School
Lauderdale Lakes 08.2017 - 06.2021
Skills
System upgrades
Software installation
Customer service
Hardware configuration
Hardware and software installation
Hardware repair
Technical support
Remote support
Hardware troubleshooting
Printers and peripherals installation
Computer assembly
Installation and repair
Timeline
Computer Technician
Wholesale Computers and Technology
09.2024 - Current
Rideshare Driver
Uber
12.2023 - 07.2024
Apprentice Electrician
IBEW LU 728
06.2022 - 12.2023
High School Diploma -
Boyd Anderson High School
08.2017 - 06.2021
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