Summary
Overview
Work History
Education
Skills
Languages
Timeline
Date of birth
Declaration
Generic

Madhu Chander R

Banglore,Karnataka

Summary

Dedicated Customer Service Representative with proven skills in active listening, problem-solving, and data entry. Committed to enhancing customer satisfaction and effectively managing escalations.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Quikr
Bangalore
12.2021 - Current
  • Addressed customer billing inquiries and managed account-related issues to enhance service satisfaction.
  • Managed customer escalations via email and social media platforms.
  • Documented customer interactions meticulously and conducted follow-ups to guarantee complete issue resolution.
  • Delivered exceptional customer service by greeting and assisting customers on the sales floor.
  • Oversaw back-end case management to ensure efficient post-sales service delivery.
  • Addressed pre-sales packaging challenges and delivered effective recommendations to enhance customer satisfaction.

Education

Bachelor of Science - Accounting And Finance

Karnataka College of Management
07-2021

PUC -

Starcey Memorial Composite College
Bangalore
2017

SSLC -

Florence English High School
2015

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Full Professional
Hindi
Professional Working
Telugu
Full Professional
Tamil
Full Professional

Timeline

Customer Service Representative

Quikr
12.2021 - Current

Bachelor of Science - Accounting And Finance

Karnataka College of Management

PUC -

Starcey Memorial Composite College

SSLC -

Florence English High School

Date of birth

2 march 1999

Declaration

I hereby declare that the above furnished information is true and correct to the best of my knowledge and ability