Summary
Overview
Work History
Education
Skills
Timeline
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Madhu Sudhan

Naperville,IL

Summary

Senior Manager of Application Development at CVS Health with expertise in leading cross-functional teams to deliver innovative digital solutions. Proven track record in managing IT implementations for medium to large-scale applications, aligning architectures with strategic business objectives. Extensive experience in Pharmacy Benefit Management, healthcare, and insurance sectors, coupled with strong project management and leadership skills. Recognized for effective communication with executive teams and establishing architectural governance standards.

Overview

32
32
years of professional experience

Work History

Sr Manager App Development

CVS Health
Naperville, IL
07.2013 - Current
  • Created and maintained detailed project plans, timelines, resource allocations, and associated metrics.
  • Created and maintained detailed project plans, timelines, resource allocations, and associated metrics.
  • I developed and managed an end-to-end program roadmap to ensure successful delivery of projects.
  • Collaborated closely with partners from external organizations to ensure alignment between their objectives and ours.
  • Responsible for Building and maintaining multiple applications in the CVS Health ecosystem serving CVS Members (PBM, Digital Specialty and Retail)
  • Provide engineering leadership for Digital initiatives including web and mobile applications
  • Collaborate with various areas of the organization like business partners, product owners, architecture, security mavens, and other engineering teams
  • Provide ongoing monitoring, maintenance, support and enhancements to existing systems and platforms
  • Review Designs and Code to ensure Developers are building a scalable solution with at most quality
  • Promote proper implementation in strict adherence to CVS Health SDLC methodology
  • Lead teams to Provide support in all phases of SDLC and ensure to deliver high-quality products
  • Major Accomplishments –
  • Simultaneously lead a multiple teams of 20+ engineers on a multiyear cross organizational initiative to rewrite C2C (Client To Client migration).This functionality helps member
  • Preserve their prescription history, preferences when moving from one carrier to other
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Eliminates need for multiple registrations and creates uniform ID for members across multiple plans
  • Delivered CAREMARK.COM registration rewrite meeting an ETMM for registrations
  • Delivered migration of multiple inhouse applications to GCP with Circle CI and Harness
  • Lead teams to build multiple applications for CAREMARK.COM PBM messaging, Retail Orders, ECCR (Enterprise Customer Contact Repository)

Integration Lead

Independent Consultant (BCBS IL)
01.2013 - 06.2013
  • Responsible for Integration Management of Health Care Exchanges with HSCS internal systems and HCSC internal systems with external business partners
  • Engaged in program wide initiatives to identify key integration's, Call out Risks, Issues, Dependencies and impacts across all projects in the program
  • Ensure collaboration and communication across all projects
  • Ensure all possible integration points across the project, program, and enterprise have been identified
  • Collaborate with PMO to ensure cross project dependencies are handled and program is successful
  • Areas of responsibility include (but not limited too) -
  • Providing program level assistance in ensuring smooth integration across all Exchange Readiness projects across the enterprise
  • Ensuring enterprise collaboration, communication and integration
  • Understanding of ACA government regulations for exchanges and their impact on our applications
  • Managing project interfaces & dependencies, risks, issues and decision points
  • Partner with Business and Architecture to align integration points, identify gaps, risks etc
  • Partner with Operational Readiness teams to ensure environment and operations are prepared to handle project deployment
  • Work closely with various levels of management

SEM (Silo Engagement Manager)

Headstrong LLC
08.2008 - 12.2012
  • Responsible for tactical management of solutions for Headstrong clients
  • Lead global teams to provide software solutions for a Customer facing ecommerce Portal for a leading Prescription Benefits Manager (PBM)
  • Portal caters to plan participants by providing the ability to place online orders, track orders, and handle online payments etc
  • Portal further interfaces with adjudication systems (RxClaim, QL etc), order fulfilment systems, and payment gateways via the EAI layer
  • Areas of responsibility include (but not limited too) -
  • Managing multiple projects (Schedule, Resource, Budget etc) to ensure timely delivery of projects
  • Plan and Manage activities of a twenty six member team in the design, development and delivery of Portal functionality
  • Mentor and perform appraisals for team members
  • Collaborate with other Enterprise IT-groups in successful delivery of projects
  • Collaborate with business sponsor, and end users for project/requirements prioritization, rollouts etc
  • Collaborate with external vendors
  • Provide reporting to Senior management (IT and Business) on project status, issues and risks
  • Provide technical oversight and guidance to the team
  • Support other functions like interviewing, standards definition etc
  • Environment – Websphere Portal, Struts, Java/J2EE, JSP, Web Services, EJB’s DB2, MS-Project, Sharepoint, Dimensions, Clearquest

Development Lead

Freddie Mac
06.2006 - 08.2008
  • Responsible for strategic and tactical development management and providing technical application solution to business problems
  • Areas of responsibility include project planning, managing the day-to-day development tasks, interacting with vendor partners, issue resolution and status reporting and other project management aspects
  • In this capacity was responsible to develop staff for increasingly responsible roles in the corporation
  • Make recommendations on hiring and staff retention
  • Assign, motivate, evaluate, train and counsel assigned staff;
  • Lead standards definition and architectural governance teams;
  • Managed the development of LPR R1 and eRegistration Projects
  • Lead a team of22 developers in reengineering Loan Prospector and e-Registration applications
  • Interacted and managed vendors in the development of LPR, and eRegistration
  • Environment: – Windows, AIX, Weblogic, Java/J2EE, Struts, Oracle, SQLServer

Enterprise Architect

Diamond Cluster International
08.2005 - 04.2006
  • Responsible for conceptualizing and designing architectures to enable DCI clients meet their strategic objectives
  • Participated on a variety of engagements, including Business Strategies, IT Strategies, IT Assessments, Architecture Blueprints, and Solution Delivery engagements
  • In each of these engagements, applied my in-depth understanding of technical architectures and product knowledge to support the creation of client solutions; For a major Insurance carrier in the west coast, conducted assessments of client’s application architecture; Functional assessment, including end user satisfaction, functional overlaps/gaps; Technical assessment, including platforms, tool proliferation, age of underlying technologies, uptime/availability; Assessment of client EAI frameworks; Assessment of client’s web architecture and recommending ways to improve performance of an n-tier web solution that provided a Single view of Customer
  • Environment: – WICS, Web Sphere, JSP, AND Wynsure

Architect

Risetim, Inc.
03.2002 - 06.2005
  • Responsible for conceptualizing and designing technical architectures to enable Company Clients meet their meet their business objectives; Technical Architect for client who is a major multi-channel retailer
  • Client sought to capitalize on the success of its traditional hardline Web business (appliances, tools, electronics) and recent apparel retailer acquisitions to add an assortment of soft line products (apparel & home fashions) to its online ecommerce site
  • Worked closely with external partners to successfully deliver flexible Product Management interfaces to handle the increased order volume
  • Existing Product Content and Pricing interfaces were also enhanced to handle SKU’d items
  • Shopping cart mechanism enhanced to handle additional requirements pertaining to soft line products
  • Leading Architecture effort, and implementation of a policy processing system
  • Client had an existing paper-intensive highly manual method of processing custom malpractice
  • This manually processing eventually resulted in over six months worth of backlogged policy transactions
  • The primary project goal was to build a custom malpractice insurance policy rating, quoting, issuing and tracking system driven by a business rules engine
  • System was built using .Net environment
  • As the result of this project, AANA realized numerous improvements, including: Elimination of policy rating errors worth millions of dollars, Increased staff efficiency of160% resulting in total savings of $180,000 per year, Policy quoting and issuing times reduced from45 minutes to less than1 minute,50% Reduction in policy renewal time
  • Environment:BroadVision, Java, Struts, Rational Rose, and Solaris;
  • Environment:.Net, SQLServer, XML, Verisign Payflow components;

Senior Consultant

Diamond Cluster Inc.
11.2000 - 02.2002
  • Involved in design and implementation of a commodity scheduling and fulfillment system for trading natural gas
  • System provides functionality to set up trading contracts/deals; schedule gas flows, and monitors the flow progress
  • System is built using a combination of Tibco / Rendezvous Listeners using certified messaging, and Java Servlets running under Web Logic Environment
  • System handles real-time updates of contract and flow information over the Web
  • Data exchange is done in XML format
  • Responsible for delivery of Tibco / Rendezvous listeners, and all backend deal processing modules
  • Also developed monitors to check the state of listeners
  • Environment: Java, Oracle, XML, Tibco / Rendezvous, Sax XML Parser, Web Logic

Senior Consultant

Metamor Technologies/Xpedior, Inc.
06.1993 - 11.2000
  • Involved in the design and implementation of various projects for Metamor Technology/Xpedior clients using a wide array of development tools
  • Environment: BroadVision, Rational Rose, Solaris, IIS4.0, ASP3.0, SQL Server on Windows NT platform, Mercator, Sybase, TCL/Tk, Java, (Backend development) ASP on WINDOWS NT platform, Rational Rose, Forte, DB2/AIX, and C on AIX, Rational Rose, Informix, Uniface, Visual C++, OSF/DCE, and VAX/C

Education

Bachelor of Engineering - Electronics and Telecommunication Engineering

DePaul University
01.1989

Skills

  • Operating systems: Windows, Solaris, AIX
  • Programming languages: Java, Spring Boot, Struts, API management
  • Cloud platform: GCP
  • Database management: Oracle, SQL Server, DB2, Ingres
  • Development methodologies: SAFe Agile, XP, Object-oriented design, SDLC
  • Tools and technologies: Splunk, CircleCI, Grafana, Wiki, SharePoint, HP Quality Center
  • Strategic planning
  • Problem resolution
  • Negotiation skills
  • Cross-functional leadership
  • Data-driven decision making
  • Application development

Timeline

Sr Manager App Development

CVS Health
07.2013 - Current

Integration Lead

Independent Consultant (BCBS IL)
01.2013 - 06.2013

SEM (Silo Engagement Manager)

Headstrong LLC
08.2008 - 12.2012

Development Lead

Freddie Mac
06.2006 - 08.2008

Enterprise Architect

Diamond Cluster International
08.2005 - 04.2006

Architect

Risetim, Inc.
03.2002 - 06.2005

Senior Consultant

Diamond Cluster Inc.
11.2000 - 02.2002

Senior Consultant

Metamor Technologies/Xpedior, Inc.
06.1993 - 11.2000

Bachelor of Engineering - Electronics and Telecommunication Engineering

DePaul University

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