Madie Cox
Chidester,AR
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to enhance guest engagement and ensure satisfaction through efficient service. Experienced in cash handling and maintaining a professional appearance, consistently contributing to team success and operational excellence.
Overview
15
15
years of professional experience
Work History
Server
Waffle House
08.2024 - 05.2025
- Provided exceptional customer service, ensuring guest satisfaction through attentive dining experiences.
- Managed order accuracy and timely delivery, contributing to efficient restaurant operations.
- Collaborated with kitchen staff to streamline food preparation and enhance service speed.
- Trained new team members on menu items, service protocols, and safety standards.
- Adapted quickly to changing customer demands during peak hours, ensuring consistent service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Associate
Flash Market
Clinton Ar
08.2020 - 11.2020
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Stocked shelves and organized merchandise to maintain a visually appealing sales environment.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction ratings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cook/Prep
McDonald's
Clinton Ar.
03.2020 - 07.2020
- Prepared ingredients and meals in accordance with safety and sanitation guidelines.
- Assisted in maintaining cleanliness and organization of kitchen tools and workstations.
- Supported team in food preparation tasks to ensure timely service during peak hours.
- Learned and applied proper cooking techniques under guidance of experienced chefs.
Home Health Aide
Care Link Health Care Services
N. Little Rock Ar.
01.2010 - 09.2010
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and documented changes in patient conditions for healthcare team review.
- Administered prescribed medications, ensuring adherence to care plans and safety protocols.
- Provided companionship and emotional support, fostering positive relationships with clients.
Education
High School Diploma - Finishing High School
Stratford Career Institute
Saint Albans, VTHigh School Diploma -
McRae High School
McRae, AR05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
Timeline
Server
Waffle House
08.2024 - 05.2025
Sales Associate
Flash Market
08.2020 - 11.2020
Cook/Prep
McDonald's
03.2020 - 07.2020
Home Health Aide
Care Link Health Care Services
01.2010 - 09.2010
High School Diploma - Finishing High School
Stratford Career Institute
High School Diploma -
McRae High School