Nikole May
Wellsville,UT
Summary
Results-driven professional with a diverse background in recruiting, healthcare administration, customer relations, and community engagement. Skilled at building trusted relationships, communicating effectively with individuals at all levels, and managing complex projects from inception to completion. Known for exceptional organization, follow-through, and proactive approach to problem-solving. Reliable and adaptable, with proven ability to balance competing priorities while maintaining a high standard of service, professionalism, and operational excellence.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Recruiter
Fox Pest Control
Logan, UT
04.2024 - Current
- Manage full-cycle recruiting for Operations, Customer Service, Marketing, and IT.
- Source, screen, and conduct in-depth interviews to identify top talent, fit, and cultural alignment.
- Partner with hiring managers to understand staffing needs, define job requirements and create job descriptions.
- Maintain applicant tracking systems and recruiting metrics.
- Build strong candidate relationships and ensure a positive hiring experience.
- Coordinate hiring processes, onboarding, and new hire orientation with HR, Training, and Hiring Managers.
- Served as the primary contact for the company's sponsorship with Utah State University -coordinating and participating in recruiting events and overseeing the annual Scholarship giveaway.
Sedation Specialist
Wasatch Pediatric Dentistry
Providence, UT
08.2022 - 04.2024
- Coordinated and scheduled pediatric patients for hospital and in-office anesthesia sedation procedures.
- Obtained and submitted pre-authorizations along with supporting documentation to insurance companies to secure treatment approvals.
- Provided detailed pre and post operative instructions to guardians to ensure understanding of sedation protocols and recovery expectations.
- Primary point of contact for patient scheduling and treatment questions.
- Collected patient payments and demonstrated strong attention to detail when managing sensitive patient information, and treatment timelines.
Receptionist/Charity Manager
Malouf
Logan, UT
11.2020 - 08.2022
- Provided concierge-level service to executives, VIP guests, clients, and visitors, ensuring a professional and welcoming experience.
- Coordinated travel arrangements, including flights, hotel accomodations, itineraries, and logistics for guests and executives.
- Managed front desk operations, welcomed visitors, answered and directed calls, and maintained a professional reception environment.
- Served as the primary contact between the company and CAPSA, coordinating donations and fulfillment of bedding and household needs for individuals and families affected by domestic violence.
- Represented the Malouf organization at community events and outreach activities, strengthening relationships with local agencies and nonprofit partners.
Executive Administrative Assistant
Allegis Financial Partners
Logan, UT
10.2013 - 11.2020
- Answered calls, scheduled appointments and managed client communications.
- Assisted financial advisors with administrative and operational tasks.
- Processed applications for 401k, Life insurance, and Annuity products.
- Recorded and reconciled financial transactions.
- Maintained accurate records while ensuring compliance requirements.
Education
Real Estate Agent -
BATC
Logan, UT 2013
Associate of Applied Science -
Utah State University
Logan, UT2010
High School Diploma -
Davis High School
Kaysville, UT1993
Skills
- Verbal and Written Communication
- Time management
- Team collaboration
- Self-motivated work ethic
- Administrative skills
- Meticulous attention to detail
- Strong problem solver
Timeline
Talent Acquisition Recruiter
Fox Pest Control
04.2024 - Current
Sedation Specialist
Wasatch Pediatric Dentistry
08.2022 - 04.2024
Receptionist/Charity Manager
Malouf
11.2020 - 08.2022
Executive Administrative Assistant
Allegis Financial Partners
10.2013 - 11.2020
Real Estate Agent -
BATC
Associate of Applied Science -
Utah State University
High School Diploma -
Davis High School