Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Madie Williams

Clearwater,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Marley's Smoke Shop
Clearwater, FL
08.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Dental Assistant

Wake Forest Dental Arts
Wake Forest, NC
10.2022 - 06.2024
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Ordered supplies necessary for daily operations of the practice.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.

Server

Buffalo Brothers Restaurants
Wake Forest , NC
10.2021 - 06.2024
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Barista

Dunkin
Wake Forest, NC
03.2021 - 05.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

Certification - Dental Assisting

NC DenatU
Wake Forest, NC
10-2022

Skills

  • Detail Oriented
  • Critical Thinking
  • Self-Motivated
  • Payment Collection
  • Customer Service
  • Product Knowledge
  • Regulatory Compliance
  • POS system operations
  • Patient Services
  • Dentrix proficiency
  • Patient schedule management
  • Dental Terminology

Certification

  • HIPAA
  • OSHA BLOODBORNE PATHOGENS
  • DENTAL OFFICE EMERGENCIES
  • CPR (BLS)
  • NC RADIOLOGY (INCLUDING NOMAD)

References

  • Shawna Hicks; Office Manager at Wake Forest Dental Arts; 919-671-708
  • Anna Chartier; Previous Co-worker; 919-703-9294

Timeline

Cashier

Marley's Smoke Shop
08.2024 - Current

Dental Assistant

Wake Forest Dental Arts
10.2022 - 06.2024

Server

Buffalo Brothers Restaurants
10.2021 - 06.2024

Barista

Dunkin
03.2021 - 05.2023

Certification - Dental Assisting

NC DenatU
Madie Williams