MADIHA HARPS
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
14
14
years of professional experience
Work History
Administrative Assistant of Fleet Maintenance
Total Transit
01.2017 - Current
- Assist with scheduling vehicle maintenance repairs
- Communicate with mechanics concerning vehicle repairs
- Assist with office supplies and vehicle parts orders
- Ensure vehicle maintenance repairs are logged into SEPTA'S data system
- Communicate with parts vendors concerning orders
- Maintain a filing system for vehicle information and repairs
- Answer telephone inquiries and direct as needed
Administrative Assistant Fleet Maintenance
Eden's Transit
01.2016 - 01.2017
- Transfer written vehicle maintenance reports into specified program and archive
- Maintain files and reports according to contract compliance
- Received and routed business correspondence to correct department or staff member
- Answered telephone inquiries
- Provided clerical support to company employees, including copying, faxing and file management
- Helped distribute employee notices and mail around the office
Driver/Operator
Eden's Transit
04.2011 - 10.2016
- Independently operated paratransit vehicle following all safety protocols
- Pick up and drop off patrons according to manifest and scheduling system
- Provide door to door service for riders
- Ensure patrons adhere to safety protocols while aboard vehicle
- Operate wheelchair lift and securements
- Communicate with the SEPTA dispatch center as needed
- Anticipate changes and delays
Education
Master of Business Administration - Human Resources
University of Phoenix
Philadelphia, PA05-2010
Bachelor of Arts - Psychology
Temple University
Philadelphia, PA05-2006
Skills
- Microsoft Office
- Attention to detail
- Independent starter
- Strong communication
- Adaptability
- Office Support Services
- Records retrieval
- Data Entry
- Data management
- File organization
Timeline
Administrative Assistant of Fleet Maintenance
Total Transit
01.2017 - Current
Administrative Assistant Fleet Maintenance
Eden's Transit
01.2016 - 01.2017
Driver/Operator
Eden's Transit
04.2011 - 10.2016
Master of Business Administration - Human Resources
University of Phoenix
Bachelor of Arts - Psychology
Temple University
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