Madilee Garcia
Ashland,OR
Summary
Focused and dependable team worker bringing high enthusiasm and extensive knowledge of customer service. Proven history of excellent client relations and conflict resolution skills. Dedicated to accuracy, safety and efficient systems for productive work.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Brickroom
10.2021 - Current
- Controls the flow of clientele through the restaurant, keeping each nightly service exceptional and smooth.
- Greets customers warmly upon arrival and provides friendly and warm service to ensure the best of the dining experience.
- Supports servers, food runners, and bussers with keeping dining area ready for every guest, assisting our team wherever is needed.
- Takes reservations and to-go orders by phone, answers all phone calls and questions, and informs guests of accurate wait times.
Server
Craving Cave
06.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints professionally and with utmost care to maintain positive reputation.
Barista
Northwest Raw
11.2021 - 01.2023
- Provided counter service to guests.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Prepared dishes such as salads, soups, and bowls.
- Made a high variety of lattes, teas and smoothies.
- Controlled line and crowd with quick, efficient service.
Education
DIPLOMA -
ROGUE RIVER HIGH SCHOOL
2020
Skills
- Exceptional Customer Service
- Greeting and Escorting Guests With Care
- Guest Experience Management
- Dependable Team Worker
- Exceptional Multitasking
- Highly Efficient in Stressful Situations
- Food and Alcohol Handling and Safety
Timeline
Barista
Northwest Raw
11.2021 - 01.2023
Hostess/Server
Brickroom
10.2021 - Current
Server
Craving Cave
06.2021 - 05.2023
DIPLOMA -
ROGUE RIVER HIGH SCHOOL
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