Zoey Skeete
Houston,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Hostess/Server
Outback Steakhouse
Houston, TX
01.2018 - 01.2020
- Welcome guest in a warm and friendly manner . Making sure to leave a good first and last impression , assess their dining needs. Seat guest while still managing the seating chart and server rotation. Monitor restaurant activity to help determine seating and dining room flow.
To-Go Server
Outback Steakhouse
Houston, TX
01.2020 - 02.2021
- Motivated customer service specialist with over 2 years of experience in the restaurant business . Experienced in a fast-paced team-based environment . Resulting in great experience in leadership positions.
Server
Outback Steakhouse
Houston, TX
02.2021 - 06.2023
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
Manager
Outback Steakhouse
Houston, TX
06.2023 - 05.2025
- Maintain staff by selecting , and orienting staff, and training new employees . Maintain a safe and secure work environment , while developing better customer service to result in great customer satisfaction, with over 4 years of restaurant experience.
Server
Perrys Steakhouse & Grille
Katy, TX
06.2025 - Current
- Delivered exceptional dining experiences through attentive service and personalized guest interactions.
- Trained new servers on menu knowledge, service standards, and customer engagement techniques.
- Managed table assignments efficiently to maximize seating capacity and enhance guest satisfaction.
- Developed extensive knowledge of wine pairings to assist guests in making informed selections.
- Implemented upselling techniques, increasing overall sales while maintaining quality service standards.
- Coordinated special events, providing tailored services to meet unique guest preferences and needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Education
Associate of Science - Nursing
Lone Star College
Houston, TX06.2025
High school diploma - undefined
Cypress Lakes High School
Houston, TX08.2021
Skills
- Management
- Serving Experience
- Restaurant Experience
- Busser
- Food Service
- Host/Hostess
- Inventory Control
- POS system operations
- Strong communication skills
- Exceptional customer service
- Safe food handling
- Customer service
Timeline
Server
Perrys Steakhouse & Grille
06.2025 - Current
Manager
Outback Steakhouse
06.2023 - 05.2025
Server
Outback Steakhouse
02.2021 - 06.2023
To-Go Server
Outback Steakhouse
01.2020 - 02.2021
Hostess/Server
Outback Steakhouse
01.2018 - 01.2020
High school diploma - undefined
Cypress Lakes High School
Associate of Science - Nursing
Lone Star College