Hostess/Server
Black Bear Diner
08.2024 - 01.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to streamline guest flow and minimize wait times.
- Collaborated with servers to communicate guest needs and enhance dining experience.
- Assisted in maintaining cleanliness and organization of the dining area.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed cash register operations, processing payments efficiently and accurately.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.