Madilyn Anderson
Fresno,CA
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Mad Duck Brewing Company
Fresno, California
07.2023 - Current
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Coordinated with servers to ensure smooth guest flow.
- Monitored dining area for cleanliness and guest comfort.
- Assisted guests with menu inquiries and dining preferences.
- Handled guest complaints and provided solutions promptly.
- Collaborated with kitchen staff to manage wait times effectively.
Education
High School Diploma -
Central East High School
Fresno, CA06-2022
Some College (No Degree) - Nursing
California State University, Fresno
Fresno, CASkills
- Guest seating
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Stress management
- Multi-line telephones
- Handling complaints
- Bar terminology
- Menu knowledge
- Order accuracy
- Payment processing
Certification
- OSHA10
- ServSafe Certification
- CPR Certified
References
References available upon request.
Timeline
Restaurant Hostess
Mad Duck Brewing Company
07.2023 - Current
High School Diploma -
Central East High School
Some College (No Degree) - Nursing
California State University, Fresno