Madilyn Connolly
Grand Forks,ND
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
3
3
years of professional experience
Work History
Optometric Technician
Family Eye Care
Grand Forks, ND
11.2023 - Current
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Educated patients about the importance of regular eye exams and preventive care measures.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
- Scheduled appointments for patients according to their needs and preferences.
- Prepared invoices for services rendered and collected payments from patients.
- Checked patient records for accuracy and updated them when necessary.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
Lead Teacher
Wonder Years Child Care Center
Grand Forks, ND
05.2022 - 11.2023
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Developed and implemented strategies to improve student learning outcomes.
- Assisted in resolving conflicts between students, families, and staff members.
Office Assistant
School of Medicine
Grand Forks, ND
08.2021 - 05.2022
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Maintained an organized filing system of paper documents and electronic files.
- Provided administrative support to multiple departments as needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
Bachelor of Arts - General Studies
University of North Dakota
Grand Forks, ND08-2024
Skills
- Team Management
- Team Leadership
- Verbal and written communication
- Time Management
- Fast-paced Learner
- Performance Management
References
References available upon request.
Timeline
Optometric Technician
Family Eye Care
11.2023 - Current
Lead Teacher
Wonder Years Child Care Center
05.2022 - 11.2023
Office Assistant
School of Medicine
08.2021 - 05.2022
Bachelor of Arts - General Studies
University of North Dakota
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