Madilyn Godwin
Winterville,NC
Summary
Dynamic Bar Manager with a proven track record at Texas Roadhouse, excelling in customer service and team leadership. Enhanced guest satisfaction through effective training and upselling strategies, while optimizing inventory management for operational efficiency. Cultivated strong supplier relationships, ensuring quality products and fostering a loyal customer base.
Overview
7
7
years of professional experience
Work History
Bar Manager
Texas Roadhouse
03.2024 - Current
- Trained and mentored staff on beverage preparation and customer service techniques.
- Managed inventory control, optimizing stock levels for operational efficiency.
- Fostered positive relationships with suppliers to secure quality products at competitive prices.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Restaurant Server
Texas Roadhouse
10.2018 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and repeat business.
- Trained new servers on menu knowledge, service techniques, and company policies.
- Managed multiple tables efficiently, prioritizing tasks to maintain service flow during peak hours.
- Implemented upselling strategies, increasing overall sales through effective product recommendations.
Education
Bachelor of Science - Business Services
East Carolina University
Greenville, North Carolina, NC05-2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Inventory control/management
- Multitasking
- Time management
Timeline
Bar Manager
Texas Roadhouse
03.2024 - Current
Restaurant Server
Texas Roadhouse
10.2018 - Current
Bachelor of Science - Business Services
East Carolina University