Madilyn Marrano
Boone,NC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2019 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Science - Dietetics
Appalachian State University
Boone, NC05.2025
Skills
- Menu Item Preparation
- Equipment and Store Cleaning
- Register Balancing
- Counter Cleaning and Sanitation
- Safe Food Handling Practices
- Exceptional Customer Service
Timeline
Barista
Starbucks
11.2019 - 08.2022
Bachelor of Science - Dietetics
Appalachian State University
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