Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madilyn Thacker

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Groovy Drinks. Proven ability to engage guests and handle cash transactions accurately, contributing to balanced financial reports. Recognized for multitasking in high-volume environments while maintaining service quality and fostering warm relationships with regular customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Groovy Drinks
01.2025 - Current
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Drive through only establishment, often the only person on shift handling high volumes of customers.

Server

Zalenski Family Eatery & Pub
01.2024 - 07.2024
  • Provided exceptional customer service by promptly taking orders and responding to inquiries.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted with food and beverage preparation, ensuring compliance with safety standards.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Adapted quickly to changing situations, maintaining composure in fast-paced environment.

Server

Huddle House Restaurant
01.2023 - 08.2023
  • Processed transactions accurately using point-of-sale system for seamless operations.
  • Learned menu items thoroughly to provide informed recommendations to guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Steubenville High School
Steubenville, OH

Bachelor of Business - Entrepreneurship

Ohio University
Athens, OH
05-2029

Skills

  • Strong work ethic
  • Memory retention
  • Customer service
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

  • Child, Infant, and adult CPR First Aid , American Heart Association - 07/22/2025-07/2027

Timeline

Server

Groovy Drinks
01.2025 - Current

Server

Zalenski Family Eatery & Pub
01.2024 - 07.2024

Server

Huddle House Restaurant
01.2023 - 08.2023

High School Diploma -

Steubenville High School

Bachelor of Business - Entrepreneurship

Ohio University

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