Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Madilynne Odens

Sioux Falls

Summary

A highly motivated and dependable working professional with a long-standing background in the medical field, alongside the service industry. From working as a server and barista to taking care of people on the Avera oncology floor, I have been given the opportunity to grow, understand, mediate, and support people seeking help within those fields.

Despite not having much experience in other occupations, I am looking for a new career path to better fit my goals and aspirations, alongside gaining new insight and experience within another sphere.

Overview

6
6
years of professional experience

Work History

Patient Care Technician

Avera
Sioux Falls
02.2020 - Current
  • Assisted nursing staff with daily patient care tasks and hygiene needs.
  • Monitored vital signs and recorded patient data in electronic health records.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Provided emotional support for patients and families during difficult times.

Barista

Starbucks
Brookings
10.2022 - 05.2023
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Ice Cream Server

B&G Milkyway
Sioux Falls
04.2019 - 10.2020
  • Maintained cleanliness of the serving area and equipment throughout shifts.
  • Served ice cream to customers in a friendly and efficient manner.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Trained new employees on proper food handling techniques and customer service standards.

Education

High School Diploma -

Washington
Sioux Falls, SD
05-2021

Skills

  • Time management
  • Conflict resolution
  • Emotional intelligence
  • Exceptional customer service
  • Crisis intervention
  • Adaptability to change
  • Information protection
  • Basic life support
  • Task prioritization
  • Teamwork

Affiliations

  • Volunteer with Sioux Empire Pit Rescue since 2025

Timeline

Barista

Starbucks
10.2022 - 05.2023

Patient Care Technician

Avera
02.2020 - Current

Ice Cream Server

B&G Milkyway
04.2019 - 10.2020

High School Diploma -

Washington

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