Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Ackerly

Shelby Township,MI

Summary

Committed and compassionate medical student pursuing Patient Care Technician opportunity to develop hands-on experience in healthcare while working toward a physician's assistant career.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Villa Bella
Clinton Township, MI
07.2023 - Current
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Courtesy Clerk

Kroger
Sterling Heights, MI
10.2022 - 08.2023
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Provided excellent customer service by answering questions and addressing concerns.
  • Performed price checks for customers upon request.
  • Greeted customers and provided assistance in locating items.
  • Promptly responded to customer requests or complaints in an appropriate manner.
  • Maintained a neat and orderly work area at all times.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.

Education

High School Diploma -

Utica High School
Utica, MI
06-2025

Skills

  • Time management
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Customer service
  • Team collaboration

Certification

  • BLS Certification [01/2025]
  • PCT Certification [05/2025]

Timeline

Server

Villa Bella
07.2023 - Current

Courtesy Clerk

Kroger
10.2022 - 08.2023

High School Diploma -

Utica High School

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