Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Madison Andrews

Green,OH

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at First Watch Daytime Cafe. Proven ability to engage guests and resolve concerns swiftly, fostering loyalty. Expertise in hospitality service and suggestive selling, ensuring memorable experiences that drive repeated business.

Overview

3
3
years of professional experience

Work History

Server

First Watch Daytime Cafe
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Marshalls
01.2022 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeated business.
  • Managed returns, exchanges, and refunds in accordance with store policy.

Education

No Degree - Political Science, Philosophy of Law

University of Akron
Akron, OH
05-2026

High School Diploma -

Tuscarawas Valley High School
Zoar, OH
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Memory retention
  • Team collaboration
  • Hospitality service expertise
  • Suggestive selling
  • Professional appearance
  • Relationship management
  • Customer service

Interests

Keen interest in the legal field, particularly in courtroom procedures and trial advocacy Actively engaged in learning about the justice system, legal research, and case analysis Passionate about understanding the roles of legal professionals and the dynamics of courtroom proceedings

Timeline

Server

First Watch Daytime Cafe
07.2024 - Current

Sales Associate

Marshalls
01.2022 - 03.2024

No Degree - Political Science, Philosophy of Law

University of Akron

High School Diploma -

Tuscarawas Valley High School
Madison Andrews