Madison Arnold
McAlisterville,PA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Marzonis
Selinsgrove, PA
08.2024 - Current
- Cleaned tables and chairs to prepare dining area for next customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Took orders from customers accurately and in a timely manner.
Server
Long Horn Steak House
Selinsgrove , PA
12.2022 - 08.2023
- Upheld high standards of sanitation in accordance with health department regulations.
- Served food and beverages to patrons and confirmed complete orders.
- Stocked service areas with supplies during slow periods.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
Server
The County Line Resturant
Richfield, PA
11.2020 - 12.2022
- Cleaned tables and chairs to prepare dining area for next customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Addressed complaints to kitchen staff and served replacement items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
East Juniata
McAlisterville05-2023
Some College (No Degree) -
West Chester University of Pennsylvania
West Chester, PASkills
- Team member support
- Menu memorization
- Point of sale operation
- Multitasking and organization
- Sales expertise
- Food delivery
- Team collaboration
- Dining area maintenance
- Memory retention
Certification
- RAMP
Timeline
Server
Marzonis
08.2024 - Current
Server
Long Horn Steak House
12.2022 - 08.2023
Server
The County Line Resturant
11.2020 - 12.2022
- RAMP
High School Diploma -
East Juniata
Some College (No Degree) -
West Chester University of Pennsylvania