Madison Arnold
Bloomsburg,PA
Summary
College student that is excelling in client relations and upselling techniques. Enhanced guest satisfaction through personalized service and efficient multitasking. Recognized for fostering loyalty and training new staff, contributing to a collaborative team environment and improved dining experiences. Looking to branch out into sales and marketing roles and learns fast and is a hard worker.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Marley's
08.2025 - Current
- Implemented suggestions for menu improvements based on customer feedback, enhancing dining experience.
- Maintained cleanliness and organization of dining area to comply with health regulations.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Developed strong relationships with regular customers, fostering loyalty through personalized service.
Server
Marzoni's Pizza
08.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Managed multiple tables efficiently, providing accurate order processing and payment handling.
- Trained new servers on restaurant procedures and menu knowledge to enhance team performance.
Education
No Degree - Business Marketing/Sales
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2027
High School Diploma -
East Juanita High School
McAlisterville, PA05-2023
Skills
- Expertise in client relations
- Customer service commitment
- Time management
- Conflict resolution
- Upselling techniques
- Relationship building
- Multitasking ability
Certification
RAMP Certification
Timeline
Server
Marley's
08.2025 - Current
Server
Marzoni's Pizza
08.2023 - Current
No Degree - Business Marketing/Sales
Bloomsburg University of Pennsylvania
High School Diploma -
East Juanita High School