Madison Madzikatire
Lubbock
Summary
Fast-paced, personable sales associate with 8 years of experience in customer service and sales. Highly motivated and dependable, with a strong ability to build and maintain positive client relationships. Known for consistently delivering excellent customer experience, achieving sales goals, and representing each establishment with the utmost respect and professionalism. Dedicated to continuous growth and contributing to a positive, team-oriented environment.
Overview
7
7
years of professional experience
Work History
Sales Manager
LA Services, LLC
2023.08 - Current
- Prepare customer quotes, proposals, and service agreements.
- Coordinate and schedule jobs to maximize operational efficiency.
- Collaborate with management and team members to determine pricing for school, government, and commerical projects.
- Serve as the primary point of contact for customers throughout the sales and service process.
- Perform pre/post service follow-up calls to evaluate customer satisfaction and gather feedback for continuous improvement.
- Support business growth through exceptional customer services and relationship management.
Pro Sales Specialist
Lowes Home Improvement Stores
2019.04 - 2023.01
- Prepared detailed project estimates, quotes, and special-order proposals for contractors and customers.
- Pulled and staged customer orders for pickup and delivery while ensuring order accuracy.
- Consistently met and exceeded monthly sales goals through relationship building, product knowledge, and customer service.
- Maintained ongoing communication with customers through follow-up calls to ensure satisfaction and secure repeat business.
- Maintained accurate product counts and inventory records.
Certified Laser Technician
Lindsey’s Medical Day Spa
2022.04 - 2022.08
- Performed quality professional skincare services to meet clients’ needs within scope of practice and licensing guidelines.
- Examined and analyzed clients’ skin to evaluate skin conditions and provide skin care recommendations.
- Built strong relationships with customers to drive repeat business.
- Educated clients on post-treatment care and skin health maintenance guidelines.
Education
Licensed Aesthetician -
Vogue College of Cosmetology
Lubbock, TX07.2023
Laser Technician - Laser Hair Removal
National Laser Institute
Dallas, TX08.2020
Early Childhood Education
University of The Southwest
Hobbs, NM08.2017
High School Diploma - undefined
Carlsbad High School
Carlsbad, NM05.2017
Skills
- Customer Service
- Relationship building
- Organization & Time Management
- Order Fulfillment
- Oder Picker Operation
- Contract & Bid Preparation
- Team Collaboration
- Attention to Detail
- Follow-up & Client Retention
Timeline
Sales Manager
LA Services, LLC
2023.08 - Current
Certified Laser Technician
Lindsey’s Medical Day Spa
2022.04 - 2022.08
Pro Sales Specialist
Lowes Home Improvement Stores
2019.04 - 2023.01
High School Diploma - undefined
Carlsbad High School
Licensed Aesthetician -
Vogue College of Cosmetology
Laser Technician - Laser Hair Removal
National Laser Institute
Early Childhood Education
University of The Southwest