Madison Barber
Slidell,LA
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
7
7
years of professional experience
Work History
Shift Lead Manager
McAlister's Deli
Covington, LA
07.2019 - 06.2021
- Cooperated with coworkers to improve customer experience and manage storefront.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
Back of House Team Member
McAllister's Deli
Slidell, United States
03.2018 - 07.2019
- Maintained and sanitized service stations, prep areas and countertops.
- Prepared food and drinks while following safe food handling procedures.
- Maintained and tracked food, cooler and freezer temperatures.
- Removed garbage, compost and recycling and placed in designated container areas.
Front of House Team Member
McAlister's Deli
Slidell, United States
03.2017 - 07.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
Retail Sales Associate
Spencer's Gifts
Slidell, United States
11.2017 - 01.2018
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Sales Associate/Lead
Old Navy
Slidell, United States
09.2021 - Current
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
Skills
- Locating Merchandise
- Energy and Physical Stamina
- Merchandise Receiving and Handling
- Store Policies and Procedures
- Flexible Hours
- Computer Proficiency and Microsoft Office
- Adaptable and Flexible
- Customer Service
- Ability to Lift 40 Pounds
- Visual Displays and Presentations
- Delivery Arrangements
- Safety and Cleanliness Standards
Timeline
Sales Associate/Lead
Old Navy
09.2021 - Current
Shift Lead Manager
McAlister's Deli
07.2019 - 06.2021
Back of House Team Member
McAllister's Deli
03.2018 - 07.2019
Retail Sales Associate
Spencer's Gifts
11.2017 - 01.2018
Front of House Team Member
McAlister's Deli
03.2017 - 07.2019