Madison Barker
Milwaukee,WI
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
Central Standard Craft Distillery
07.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift
- Kept bar presentable and well-stocked to meet customer needs.
Independent Insurance Agent
Globe Life And Accident Insurance Company
10.2022 - 06.2023
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Utilized CRM software to manage client relationships.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Sales Ambassador
Aras Promotions
10.2021 - 10.2022
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Generated new leads through networking and attending industry events.
Bartender Shift Manager
Calamity J’s
04.2018 - 06.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Liquor Rep
Fireball/Jameson
08.2017 - 04.2020
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Worked to build relationships with customers and built potential for additional sales.
Education
International Relations - Political Science
Marshall University
Huntington, WV05.2020
Skills
- Guest Satisfaction
- Custom Drink Preparation
- Sales Expertise
- Patron Experiences
- Anticipating Guest Needs
- Persuasive Sales Techniques
- Quotes and Sales
- Excellent Communication Talents
Timeline
Independent Insurance Agent
Globe Life And Accident Insurance Company
10.2022 - 06.2023
Sales Ambassador
Aras Promotions
10.2021 - 10.2022
Bartender
Central Standard Craft Distillery
07.2021 - Current
Bartender Shift Manager
Calamity J’s
04.2018 - 06.2021
Liquor Rep
Fireball/Jameson
08.2017 - 04.2020
International Relations - Political Science
Marshall University
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