Madison Barnes
Houston,TX
Summary
Dynamic specialist with a proven track record of delivering impactful results in clinical support and project management. Recognized for exceptional problem-solving abilities, data analysis skills, and a strong commitment to customer service, driving successful outcomes. Highly adaptable to changing environments and adept at quickly mastering new technologies and processes, fostering team collaboration and innovation. Committed to contributing to team success while embracing continuous learning and professional growth.
Overview
4
4
years of professional experience
Work History
Surgical Operational Efficiency Specialist
Michael E. DeBakey Department of Veterans Affairs Medical Center
09.2024 - Current
- Enhancing the effectiveness of surgical processes and improving the utilization of Karl Storz surgical instruments.
- Collaborating closely with the Sterile Processing Departments and Operating Room teams.
- Led efforts in optimizing workflow efficiency within clinical operations.
- Followed all company policies and procedures to deliver quality work.
- Work closely with cross-functional team members to improve the surgical equipment repair process reducing delays and supporting consistent operating room readiness.
Server / Bartender
The Rustic
02.2022 - 09.2024
- Provided exceptional customer service, ensuring positive dining experiences.
- Managed order taking and delivery efficiently with attention to detail.
- Assisted in training new servers on restaurant protocols and service standards.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Olive Garden
06.2021 - 02.2022
- Delivered exceptional customer service by promptly addressing guest needs and inquiries.
- Trained new team members on menu items, service standards, and operational procedures.
- Adapted quickly to changing restaurant demands during peak hours, ensuring smooth operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Victoria East High School
Victoria, TX05.2020
Associate of Science -
Lone Star College
Houston, TX05-2026
Skills
- Professional communication skills
- Facilitating team collaboration
- Task prioritization for efficient service
- Efficient problem-solving
- Consistent job performance
- Surgical process improvement
- Workflow optimization
- Instrument utilization
- Cross-functional collaboration
- Equipment repair coordination
- Sterile processing collaboration
- Compliance with protocols
Timeline
Surgical Operational Efficiency Specialist
Michael E. DeBakey Department of Veterans Affairs Medical Center
09.2024 - Current
Server / Bartender
The Rustic
02.2022 - 09.2024
Server
Olive Garden
06.2021 - 02.2022
High School Diploma -
Victoria East High School
Associate of Science -
Lone Star College