Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Barrett

Fort Mill,SC

Summary

Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. I am a team -oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

QA Specialist

Harbor Chase
10.2023 - Current
  • Enroll consumers for core services through intake process
  • Provide consumers and community members with information and referrals during intake process
  • Document interactions with consumers, groups, and other activities appropriately in database
  • Perform back-up duties for receptionists
  • Attend trainings and meetings as requested
  • Participate with consumers in development and implementation of comprehensive Independent Living Plan
  • Work in coordination with consumers and other necessary community support services to assist individuals in attaining goal(s) by referrals to appropriate staff or other agencies, fund raising, etc.
  • Maintain efficient filing systems
  • Strictly adhere to policies and confidentiality protocols to safeguard Consumer Service Record data and information
  • Survey and maintain Consumer Service Records for completion and accuracy
  • Apportion Consumer intakes to Independent Living Specialists and maintain communication regarding workload by scheduling

Cosmetologist

The Color Bar Hair Salon
05.2023 - 09.2023
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Collaborated with team members to ensure seamless and enjoyable customer experience for all salon clients.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Contributed to salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Utilized social media platforms effectively for promoting salon's services which led to increased foot traffic into establishment.
  • Worked well in team setting, providing support and guidance.

Pharmacy Technician

CVS Pharmacy
09.2021 - 03.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.
  • Coordinated verification and filling of more than 1000 daily prescriptions in high-volume pharmacy environment

Scanning Clerk

Outokumpu Stainless Bar LLC.
06.2021 - 08.2021
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Cosmetology

Kenneth Shuler School of Cosmetology
Rock Hill, SC
04.2023

High School Diploma -

Lewisville High School
06.2021

Skills

  • Pharmaceutical Sales and Services
  • Public Speaking
  • Operation Monitoring
  • Social Perceptiveness
  • Answering Customer Questions
  • Proper Labeling Procedures
  • Payment Processing
  • HIPAA
  • Prescription Processing Software
  • Profile Updating
  • Problem-Solving Skills
  • Coordination/Scheduling
  • Data Entry
  • Power Point
  • Word
  • Excel (basic)

Certification

  • CPR
  • Medical Technician
  • Pharmacy Technician


Timeline

QA Specialist

Harbor Chase
10.2023 - Current

Cosmetologist

The Color Bar Hair Salon
05.2023 - 09.2023

Pharmacy Technician

CVS Pharmacy
09.2021 - 03.2023

Scanning Clerk

Outokumpu Stainless Bar LLC.
06.2021 - 08.2021

Cosmetology

Kenneth Shuler School of Cosmetology

High School Diploma -

Lewisville High School

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